For med spas & aesthetic clinics

A booking form can’t answer “will it hurt?”

Aesthetic enquiries come with questions first — what it costs, whether it hurts, how long they will be red for. Nobody books those blind. Your AI receptionist answers at 11 p.m., talks them through your treatment menu, and books the consultation before the impulse fades.

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  • Answers the 11 p.m. enquiry
  • Knows your treatment menu
  • Books the consult

What it does

Catch the enquiry while it's warm.

Aesthetic demand is impulsive. A callback tomorrow is a booking you already lost.

Consultation Booking

Books the consult directly into your calendar at the moment of interest, day or night.

Treatment Enquiries

Answers questions about the treatments you offer, what is involved and what to expect — straight from your own service menu.

After-Hours Capture

The majority of aesthetic enquiries land outside business hours. The agent treats 11 p.m. exactly like 11 a.m.

Rebooking & No-Show Recovery

Follows up on cancellations and gaps so an empty room becomes a filled appointment.

Transfers to Your Team

Trained on your providers and what each one treats. Clinical questions about a treatment go to a person who can actually answer them, never to an agent guessing.

The Consult Sheet, Ready Before They Arrive

Collects what the consult needs on the call — what they are interested in, what they have had done, carrier details where relevant — and routes it to the provider. Consent forms, which need a signature, go out by text straight after.

Reminders, Then the Review Ask

Reminders before the appointment to protect the slot, and once the treatment window has passed, an invitation to review the clinic — on the platform where aesthetic clients actually look before booking.

Why us

Why not call them back in the morning?

Because aesthetics is a discretionary purchase, and the first voice they hear is most of the sale.

Warm, never pushy

Discretionary purchases do not respond to pressure, and people can hear a script.

Your providers stay in the room

Nobody steps out of a treatment to catch a ringing phone, and nobody loses the enquiry either.

Every enquiry gets the same answer

What a treatment involves should not depend on which member of staff happened to pick up.

Nobody has to explain themselves

People are often self-conscious about why they are calling. The agent books them without making them justify it.

How it works

Live in about two weeks.

01

We know your business

We have built this for your industry before, so nobody starts from a blank page. One call covers what is specific to you: your services, your pricing, what counts as an emergency and who it reaches.

02

We build and you test it

We build the agent and hand you a number to call. You try to break it. We adjust until it sounds like the person you would have hired.

03

It goes live on your number

On your existing line, forwarding the way you choose — all calls, after-hours only, or just the ones your team cannot get to. No new hardware.

PHI handled under a signed BAA

A Business Associate Agreement is in place with the voice infrastructure your agent runs on, and we sign one with your practice too. So the agent can take what it genuinely needs to book the appointment, rather than dancing around it — and you can show your compliance officer exactly where the data goes.

You choose what is stored
Per agent: full transcripts and recordings, PII excluded, or basic call attributes only.
You choose how long
Retention is set per agent, anywhere from a single day to two years. Not one blanket default you inherit.
Recordings are not just sitting on a URL
Access to call recordings goes through signed, expiring links rather than a guessable address.
A BAA with you, not just upstream
We execute a Business Associate Agreement with your practice before a single call is taken.

Marketing

Once the phone is handled, fill it.

An AI receptionist catches every call you already get. These are how you get more of them. Same team, same accountability — and because we built your phone system, we can prove which marketing actually produced a booking.

See what we do

Website Design & Build

Your site looks like it was built in 2014 and it doesn't book anyone.

A fast, modern site built to turn visitors into booked appointments — not to win design awards. Optionally with the voice agent built in, so the site answers questions and books at any hour.

Local SEO & Google Business Profile

You're invisible in the map pack while your competitor sits at the top.

The highest-intent channel there is: someone searching for what you do, near where you are, right now. We get you into the local three-pack and keep you there.

Stop losing the late-night enquiry.

Talk to the agent on this page — it is the same one that would answer your clinic.

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Those are our office hours. Your AI receptionist keeps its own — 24/7, nights, weekends and holidays included.